If you have questions regarding our services or face issues while using Scrin.io, you can message us via chat or email.
Make sure to give a detailed description of the issue and include images and screenshots if possible. Our team will reply within a day.
Live chat
Click the green chat icon on the lower-right screen of our website to open up the live chat with our team:
Click the option ‘Send us a message’ to start a new conversation:
Describe your issue or question regarding Scrin.io in the text box at the bottom of the chat. To attach images, click on the “clip” icon. They are essential to help our team understand the issue:
If you already have an account logged in, the notifications will be sent to your account’s email. If not, add your email address when requested to get notified even if you leave the website.
If you have opened inquiries with our team, can click the ‘Messages’ button on the lower-right corner of the chat menu and access them:
Contact form
Also, on our website, we have the Contact Form. Go to the Home page and scroll down until you see the option for ‘Contact.’
Fill out the contact form with your name and email, then write your message, question, issue or concern.
To add screenshots or files for reference, click the ‘Attach a file’ icon:
If you wish to send us an email, you can reach us through [email protected] or [email protected].
Error report through the app
It’s also possible to reach us through the app when facing an issue. You can read more about this option here.